Karibuhub, Kenya's premier software development firm, specializes in Android and iOS app development, website design and development, and payments integration (Visa, Mastercard, M-Pesa, etc.).


Commonly asked questions

Setup typically takes 1 to 2 weeks depending on the complexity and number of users.

Costs vary based on the level of support required and the size of your organization.

Yes, we offer 24/7 IT support to ensure your systems are always operational.

You can contact us via phone, email, or our dedicated support portal.

We support a wide range of IT issues including hardware, software, network, and security problems.

Yes, we offer remote support to resolve issues quickly without needing an on-site visit.

Yes, we provide on-site support for issues that cannot be resolved remotely.

We use secure remote access tools and follow best practices to protect your data.

Our IT support services include troubleshooting, maintenance, updates, and user support.

Yes, we assist with software installation, updates, and patch management.

Our response time varies based on the severity of the issue, but we strive to respond within an hour for urgent issues.

Yes, we provide support for both Windows and Mac operating systems.

Yes, we offer support for network issues including connectivity problems, router setup, and configuration.

We provide detailed reports on the issues resolved, system performance, and recommendations for improvements.

Yes, we provide IT training to help your staff use technology effectively and securely.

We analyze recurring issues to identify the root cause and implement long-term solutions.

Yes, we can support and manage your existing IT infrastructure.

Yes, we offer tailored IT support plans to meet the specific needs of your business.

We have a dedicated team to handle IT emergencies and provide immediate assistance.

You can get started by contacting us for a consultation to discuss your needs and we will create a custom support plan for you.
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